
Stress, compassion...
There is a need to publicize the syndromes occurring in veterinary personnel due to work-related stress. Vets are apathetic or leaving the profession.
Pere Mercader, a consultant with wide experience in the veterinary sector, provides us with the keys to efficient veterinary centre management and IT management tools for calculations and assessments in the clinic.
Pere Mercader, a consultant with wide experience in the veterinary sector, provides us with the keys to efficient veterinary centre management and IT management tools for calculations and assessments in the clinic.
Table of Contents:
1. Success factors for a veterinary practice: Good management practice
2. The management of the veterinary practice
3. The profitability of the veterinary practice: How to measure it and what it depends on
4. The economic valuation of a veterinary practice: How much is my practice worth?
5. Prices: the 10 most common errors made by vets
6. The big challenge: to organise, motivate, appraise and remunerate the team
at the veterinary practice
7. Customer care in the veterinary practice
8. Surveys. Listening to the voice of the client
9. Preventative medicine versus palliative medicine: a paradigm shift
Data sheet
Specific References
There is a need to publicize the syndromes occurring in veterinary personnel due to work-related stress. Vets are apathetic or leaving the profession.
This book explains the seven key aspects that, according to the author, are necessary to successfully run a veterinary practice. These include, among others, working with objectives, discovering your values and making the most of them or managing conflicts. Each of these key aspects is addressed concisely and clearly, with numerous examples so readers can identify themselves with the situation.
Finally, a book that breaks down the entire veterinary practice model into its individual components. With this book, you will be able to answer some of the fundamental questions for success in veterinary practice: How can we stand out in the community to attract the clients we want? How can we create a consistent operation that will remove unpredictability and minimize mistakes? How can I create a replicable practice model? How can we have a consistent flow of interesting and profitable cases? How can I achieve my vision at work?
The specific objective of this practical book is to help the reader, whether a veterinary surgeon or manager of a veterinary clinic, design the best possible health plans for their veterinary centre, whether starting from scratch or seeking to improve upon existing health plans that are not selling successfully.